Yolande Harrison leads the Passenger Amenities team for Dallas Area Rapid Transit (DART). In this role Yolande is responsible for ensuring her team consistently provides 5 star customer service while maintaining and repairing all the public facing facilities, stations, parking and shelters in a 700-square mile service area. Yolande joined DART in 2013 as a contractor in Engineering and then joined Fleets Services as a Project Manager, before becoming the Sr Manager of Passenger Amenities. Prior to joining DART, she worked for Lucent Technologies in the telecommunications industry for 20 years. Yolande is a certified Project Manager with PMI and has a BS in Electrical Engineering and Masters in Business Administration. Outside of her professional responsibilities, she serves as the Program Director for Dream Angels, a non-profit dedicated to empowering girls, and enjoys traveling and spending time with family.